Terms & Conditions

Thank you for visiting the knext website.

Who we are

This website is operated by Nukutolu Pty Ltd trading as knext Career Design ABN 95645254735

Your agreement

Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Our services

Our website is all about providing career coaching and career development support services. We reserve the right to refuse services to anyone for any reason at any time. We’ll do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage, or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature.


Fees published on the knext website are subject to change at our discretion.


We make every effort to deliver what we promised to our clients. To do this, we offer 100% Money-Back Guarantee for all our solutions. Refunds will be processed within 24-48 hours of request. During the refund process, we will seek honest feedback by asking some questions so that we can improve on our services in future. For all refund requests, email troop@knext.com.au 

Conduct of Client and Practitioner

We adhere to the professional standards required of a Careers practitioner in Australia. We expect the client-practitioner relationship to be a constructive one and will not tolerate aggressive, obscene, degrading, or inappropriate behaviour. We reserve the right to suspend services to a client at our discretion without a refund of fees.


There are times when a client may need to cancel and reschedule appointments. Where possible, we ask that clients give us advance notice. No cancellation fee is charged for the first cancellation however a cancellation fee may be charged for the second cancellation made in less than 24 hours. If repeated cancellations are made without a valid reason, we may suspend services.

Your use of our site

In using our site you must not:

  • Use the website for anything that breaks the law or infringes someone else’s rights;
  • Post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and
  • In any way tamper with the website or transmit any viruses via the website.

Intellectual property

The content and design of this website are all subject to copyright, which we reserve and own (or use under licence from someone else). Your browser (by its usual operation) may make a temporary copy of the website, please feel free to do so. Other than that, you must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products, or services on this website. If you wish to do any of these things, you must get our written permission first.

Third-party links

This website may contain links to other websites that we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.


We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages, and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs, or expenses arising from your use of the website.


All material on the website is provided to you without warranties of any kind, including warranties of merchantability and fitness for purpose. We do not warrant that the website or the website server are free of viruses or any other harmful components.

Limitation of liability

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced. You acknowledge that any suggestions made or reports provided by knext is intended as a guide and not a guarantee of success or otherwise.

Applicable law

These terms of use are governed by Victorian law and if there’s a dispute concerning these terms of use, the courts in Victoria, Australia will determine the outcome.

Contact us

If you have any questions relating to these terms of use, please contact us by emailing troop@knext.com.au